At OCCabs, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our taxi service mobile application (“OCCabs”, “we”, “our”, or “us”).
By using OCCabs, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
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Name
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Phone number
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Email address
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Profile picture (optional)
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Government-issued ID and documents (for drivers)
b. Location Information
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Real-time GPS location to facilitate ride requests, navigation, and pickups/drops.
c. Device Information
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Device type, operating system, and unique device identifiers.
d. Usage Information
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Ride history, ratings, feedback, and app usage data.
e. Payment Information
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Credit/debit card details or digital wallet information via third-party payment gateways (we do not store card details).
2. How We Use Your Information
We use the collected data for the following purposes:
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To match riders with nearby drivers.
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To process payments and provide invoices.
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To improve user experience and develop new features.
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For identity verification and account security.
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For customer support and feedback resolution.
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To comply with legal obligations.
3. Sharing of Information
We may share your information in the following cases:
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With Drivers or Riders: To complete ride requests.
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Service Providers: With third parties who perform services on our behalf (e.g., SMS verification, cloud hosting, payment processing).
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Legal Compliance: If required by law or to protect rights and safety.
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Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Your Choices and Rights
You can:
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Access and update your account information.
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Request deletion of your account and associated data.
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Disable location access (note: this may affect app functionality).
For any of these requests, contact us at: [Insert Contact Email]
6. Children’s Privacy
OCCabs does not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it immediately.
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted within the app or on our website with the updated effective date.